Support
Need help with GhostPlug? Start with the checks below or contact the developer directly.
Licence keys
- Your licence key is in the receipt email from your Gumroad purchase.
- In GhostPlug's menu, choose Enter Licence… and paste the key in.
- Lost the receipt? Email the address below with your Gumroad order number and we'll look it up.
The screen is unreadable
- Wait: without a click on Keep the change is undone after the countdown, 10 seconds by default.
- If you kept a resolution you now regret, choose Back to… in GhostPlug's menu.
- If that resolution comes back at every launch and you can't use the screen, hold Option while GhostPlug starts: the restore is skipped.
- Quitting GhostPlug always returns the Mac to its own display.
After a restart the resolution is not back
- Turn on Launch at login in GhostPlug's Settings.
- The Mac needs automatic login on and FileVault off; otherwise it waits at the login window and GhostPlug starts only once someone logs in.
Contact
Email stormychel@me.com. Include your macOS version, the Mac model, and the resolution you were trying to use.